PRODUCT Support

If you purchased one of my Recordings, my JAZZ IT UP e-book, or any other downloadable digital product please check your email (from Jazz Cats) after completing the ordering process and download these digital files by clicking the Download button in the email.
The files will then be downloaded automatically to your browser.

If you purchased a DOWNLOAD CARD at one of our gigs, thanks again!!
Download Card Instructions: 
1. On this site, go to STORE--->RECORDINGS FOR SALE and choose the relevant recording.
2. Choose your preferred format (ITunes or mp3 -  if available).
3. Click ADD TO CART; then click on MAKE AN ORDER;
4. In the COMPLETE ORDER screen, enter your correct email and your name;
5. Click on ADD COUPON and fill in the code on the sticker of your Download Card. (e.g 1234RM)
6. Now click on SAVE AND CONTINUE
The music files will now be sent to the email address that you entered and you can download them from there by clicking on the DOWNLOAD button. They will go to Downloads in your browser (Safari, Firefox, etc...)
Clear? It's really easy! Now go to RECORDINGS FOR SALE to start the process and get your music files!

THANK YOU FOR YOUR SUPPORT!! ENJOY THE MUSIC!!

PLEASE NOTE: The number of downloads possible with your coupon code could be restricted if there is an expiry date to prevent misuse, so please download at your earliest convenience. If you experience any problems, just let me know by clicking CONTACT US.

PS: if you need any other specific support or have a question, just let me know!
PPS: You can also purchase my recordings/products via: https://maarsman.gumroad.com/l/jpirb